Insurances

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The insurance sector puts more and more emphasis on the increase of IT efficiency. In order to be ahead of the competition it becomes necessary to reduce costs and simultaneously improve the service. Moreover, the insurance companies constantly have to manage the risk, broaden the range of services with financial services in order to get closer to their Clients.

Taking into consideration the fact that IT field does not constitute the main activity of the insurance companies, as well as Sii’s long-time experience within this sector and IT and business knowledge we offer our Client a while range of services, which aim at the following directions:

• improvement of efficiency and acting speed,
• increase of sales efficiency,
• better and more efficient client service,
• reduction of business costs,
• increased efficiency of reporting, analyses, more effective control,
• improvement of communication inside and outside the organization

via the following solutions:

• Business Process Management, i.e. management and optimization of business processes,
• counselling, analysis and implementation of workflow systems (electronic turnover of the documents),
• implementation of CRM systems, sales network management systems, electronic Client Service Office and self-service systems for clients,
• creation of systems for process automatization (e.g. systems for liquidation of damages, risk management and complaint service),
• creation of reports, which support the process of decision making on the basis of Business Intelligence tools,
• integration of the existing systems and increase of their efficiency,
• management of IT infrastructure and data security as an element which supports IT transformation.