Managed Services and Outsourcing

• | Print |

We offer services in Managed Services IT model to the Clients who want to focus on the basic company activity, increase the quality of services or productivity as well as reduce the costs of maintenance and IT infrastructure development. Within this model we can execute both the tasks of maintenance of infrastructure and services as well as project design and development works. The model of services is scales in accordance with the organization size and process complexity, whereas the process efficiency is currently monitored and reported for the Client on the basis of the established quality criteria (SLA).

The Managed Services service can be executed both in the Client’s registered office as well as in Sii’s offices, which are equipped with a properly prepared office surface area and tele-IT infrastructure. We have checked procedures and highly qualified specialists in different fields, the fact that allows for the provision of the most technologically developed services in the mode 24/7/365, fulfilling the high requirements posed by the Clients with regard to the expected SLA level.

A special form of Managed Services service is the fact that Sii takes the responsibility for the given field of business or technological processes – then we speak about outsourcing of the IT field.